Kone Intelligence (“we,” “our,” or “us”) is committed to safeguarding your personal data and ensuring transparency in how we collect, use, and protect it. This comprehensive Data Privacy Policy (“Policy”) outlines how we handle personal information in compliance with the Digital Personal Data Protection Act (DPDPA), the General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA).

By accessing or using our services, website, or digital platforms, or by voluntarily providing your data, you consent to the practices described in this Policy.

1. Introduction

Kone Intelligence delivers actionable market research and intelligence to empower businesses globally. We are dedicated to preserving the confidentiality and privacy of the data you entrust to us.

This Policy applies to:

• Visitors and users of our website and digital platforms
• Clients, subscribers, and prospects
• Business partners, contractors, and service providers
• Individuals interacting with us through any communication channel

2. Categories of Personal Data We Collect

Depending on your interactions with us, Kone Intelligence may collect:

A. Personal Identification Information

• Full name
• Email address
• Phone number
• Mailing address
• Job title
• Organization name

B. Professional Information

• Work history and experience
• Industry and job function
• Professional preferences
• Education details (if applicable)

C. Transactional Data

• Subscription and purchase records
• Billing information
• Payment methods and preferences

D. Technical Data

• IP address
• Browser, device, and OS details
• Location (with consent)
• Website and platform usage
• Cookie data (refer to our Cookie Policy)

E. Marketing Data

• Preferences and opt-in status
• Interaction with campaigns and surveys
• Event registration data

F. Communication Data

• Emails, chats, and feedback
• Reviews and testimonials

G. Sensitive Data Kone Intelligence does not intentionally collect sensitive data (e.g., religious beliefs, health data). If such data is collected, it will be processed only with your explicit consent.

3. How We Collect Data

A. Direct Interactions

• Registering or subscribing
• Requesting consultations or demos
• Downloading content
• Participating in events or surveys

B. Automated Technologies

• Cookies, web beacons, analytics tools
• Website and platform navigation data

C. Third-Party Sources

• Affiliates, partners, payment providers
• Public directories and social networks (as legally allowed)

4. How We Use Your Data

A. Service Fulfillment

• Delivering research reports and services
• Managing subscriptions and transactions
• Customer support

B. Legal and Regulatory Compliance

• Tax and regulatory obligations
• Fraud detection and dispute resolution

C. Marketing & Outreach

• Sending personalized content and promotions
• Tracking campaign engagement
• Analyzing marketing performance

D. Analytics & Optimization

• Improving user experience and service quality
• Conducting product and market research

E. Security

• Monitoring service integrity
• Preventing data breaches and unauthorized access

5. Legal Basis for Processing (GDPR)

We rely on:

• Consent: Where you have opted-in
• Contractual necessity: For delivering agreed services
• Legal obligation: Compliance with applicable laws
• Legitimate interest: Enhancing our services and marketing
• Vital interests: Rare cases for user or public safety

6. Data Sharing & Disclosures

A. With Service Providers

• Cloud storage, IT, marketing, and analytics vendors
• All partners are bound by confidentiality and data protection agreements

B. Business Transactions

• Mergers, acquisitions, or reorganizations

C. Legal Requirements

• Government or law enforcement requests

D. Fraud Prevention

• Monitoring and reporting suspicious activities

E. With Your Consent

• Sharing with third parties for complementary services, only with your permission

7. Data Processor Role

When acting on behalf of clients:

• We process data only per client instructions
• Clients are responsible for legal compliance and consent
• Data Processing Agreements (DPAs) are in place
• Sub-processors are disclosed upon request and vetted

8. Monitoring & Audits

Regular audits ensure that our data transfers and vendor practices comply with applicable laws. Non-compliance is addressed immediately.

9. International Data Transfers

Kone Intelligence may transfer data outside of your jurisdiction:

• Using Standard Contractual Clauses (SCCs)
• To countries with adequate data protection (as per EU/UK/US regulations)

We respect data sovereignty by storing data in jurisdictions with robust privacy safeguards.

10. Client Responsibilities

• Clients must lawfully collect and provide personal data
• Clients must notify Kone Intelligence of any security breaches

11. Marketing and Third-Party Sharing

• No selling of personal data
• Trusted partners may receive your data only with explicit consent
• You can opt-out of marketing communications anytime via unsubscribe links or by contacting us

12. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and correct your data
• Withdraw consent at any time
• Request deletion or restriction of processing
• Lodge a complaint with the relevant data protection authority

To exercise your rights, contact: privacy@koneintelligence.com

13. Policy Updates

We may update this Policy periodically. We will notify users through email or website notices. Continued use of our services indicates your acceptance of the revised policy.

14. Contact Us

For privacy concerns, reach out to: Data Protection Officer
Kone Intelligence
Email: privacy@koneintelligence.com